User Roles & Permissions

Last updated: January 15, 2026

There are three user roles in Gather 2.0: Members, Admins, and Guests.

  • Member is best for most people in your workspace. Members can claim a desk and use all features, such as recording meetings, team chat, and decorating the space.

  • Admin is best for managers of your workspace. Admins can assign or unassign desks, change the floor plan of your office, and update billing information.

  • Guest is best for occasional collaborators like clients, candidates, or colleagues from other teams. Guests cannot use features like claiming desks, team chat, or recording, and must check in before entering the office.

Admins and Members count toward your monthly or annual subscription cost. Guests are free as long as you have available Guest Hours in the month.

Learn more:

List of Permissions

Feature

Admin

Member

Guest

Manage workspace settings
Have full control of the workspace

✅

❌

❌

Manage subscription
Start, modify, or cancel subscription and change payment methods.

✅

❌

❌

Add Members

Invite new members and promote Guests to Member Role.

✅

❌

❌

Add Guests

Invite guests to the office and meetings

✅

✅

❌

Use Desk Manager

Assign or un-assign desks.

✅

❌

❌

Use Gather Studio

Add or re-size team areas and meeting rooms. Change office template.

✅

❌

❌

Use Decorator

Add and remove objects to customize the office.

✅

✅

❌

Claim a desk

Claim and decorate your own personal desk in the space.

✅

✅

❌

Record meetings

Start meeting recording, notes, and transcription

✅

✅

❌

Mute others during meetings

Turn off audio for everyone on the call

✅

✅

❌

Access permanent chat

Send messages in channels, groups, and DMs.

✅

✅

❌

Change User Role

You must be an Admin to change someone's user role.

Manage Member Roles

  1. Open the Main Menu and go to Settings > Manage members

  2. Find the Member whose role you want to edit

  3. Click the three dots on the right for more option.

  4. You can promote them to an Admin, demote them to a Guest, or deactivate them.

Manage-Member-Role.png

Upgrade a Guest to a Member

  1. Open the Main Menu and go to Settings > Manage guests

  2. Find the Guest you want to promote

  3. Click the person icon to promote them to a Member

Manage-Guest-Role.png

To submit a bug report or share feedback:

  1. Open the Main Menu and select ‘Report an issue’

  2. Or email support@gather.town